Terms and Condition

Terms and Condition

Welcome to FIRST CRADLE SDN. BHD.. These Terms and Conditions govern your use of our website https://first-cradle.com, and the purchase of our products and services. By accessing or using our website and making purchases, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to this page. Your continued use of our website after any changes signifies your acceptance of the updated terms.

3. Products and Services

  • Product Availability: We strive to ensure that all products listed on our website are available for purchase. However, we do not guarantee product availability, and products may be withdrawn at any time.
  • Pricing: Prices for products are subject to change without notice. The prices displayed on our website are in Malaysian Ringgit (MYR) and do not include taxes unless specified otherwise.
  • Product Descriptions: We make every effort to provide accurate descriptions of the products on our website. However, we do not guarantee that descriptions, images, or other content are accurate, complete, or error-free.

4. Account Registration

To place an order or access certain features on our website, you may be required to create an account. You agree to:

  • Provide accurate and complete information when registering.
  • Keep your account information, including your email address and password, confidential and secure.
  • Notify us immediately of any unauthorized use of your account.

5. Order Placement and Payment

  • Order Process: By placing an order on our website, you are making an offer to purchase the products you have selected. We reserve the right to accept or reject any order for any reason.
  • Payment Methods: We accept payments via the methods specified on our website. All payments are processed securely through trusted third-party payment processors.

6. Shipping and Delivery

  • Shipping: We will ship your order to the address you provide at checkout. Shipping costs will be calculated at the time of checkout.
  • Delivery Time: Delivery times are estimates and may vary based on location and availability. We are not responsible for any delays caused by the shipping carrier or customs procedures.

7. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, you may be eligible to return the product within a specified time frame. Please refer to our Return Policy for more details.
  • Refunds: Refunds will be processed according to our Return Policy, and any amounts paid for returned products will be refunded to the original payment method used.

8. Privacy and Data Protection

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read our Privacy Policy carefully before using our website.

9. Prohibited Activities

You agree not to use our website for any of the following:

  • Violating any applicable law or regulation.
  • Engaging in fraudulent activities or misrepresentation.
  • Infringing upon the intellectual property rights of others.
  • Attempting to gain unauthorized access to any part of our website or systems.

10. Intellectual Property

All content on our website, including text, images, logos, designs, and trademarks, is the property of FIRST CRADLE SDN. BHD. or our licensors. You may not use, reproduce, or distribute any of this content without our prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law, FIRST CRADLE SDN. BHD. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. This includes, without limitation, damages for loss of profits, data, or business interruption.

12. Indemnification

You agree to indemnify and hold harmless FIRST CRADLE SDN. BHD., its employees, officers, directors, and agents from any claims, damages, or losses arising out of or in connection with your violation of these Terms and Conditions or your use of our website.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these terms shall be resolved in the courts of Malaysia.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Us

If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us at:

Email:[email protected]